Why this patient is flagged

• One task is 6 days overdue. Confirm the center’s caregiver requirement and any flexibility (Nurse navigator)
• 22 days in authorization submitted to approved, past the 14-day target. Payer prior-authorization service levels run days to weeks. Standardized pre-approval has been shown to compress this to under a day, so two weeks is generous rather than aspirational. An out-of-network single-case agreement adds weeks on top and is modelled separately.