AP-004
Myeloma, 65 to 74, suburban, Medicare Advantage
CAR-T · Phase 2, Candidacy Evaluation · 14 days in stage · 5 barriers, 2 blocking
Delivery
Navigation plan
Completion criteria, in order
Three things that each have to be true before treatment can happen. Work here unblocks everything downstream, which is why it sits above the rest of the plan rather than inside it.
Step 1 · Reach a center
1 flagreferred and accepted for evaluation
In the way: Late referral / progression before treatment
Refer early — at first relapse / by 2nd line; do not wait
Referring / community oncReach: Treatment center17 days overdue
Step 2 · Be accepted as a candidate
Clearthe center recommends treatment
Nothing on the plan clears this criterion yet.
Step 3 · Secure approval to proceed
1 flagauthorization and coverage in place
In the way: Insurance coverage & prior-authorization
Verify benefits and secure prior authorization before apheresis
Treatment-center teamReach: Payer / health planDue in 24 days
Feasibility and support
Work that makes treatment possible and bearable rather than permitted. Regroup it along whichever axis matches how you are working today.
Refer & establish candidacy
3 tasksSet up a single point of contact / intake coordinator with the center
Nurse navigatorReach: Treatment center17 days overdueUse a standardized identification trigger (If they RECUR, refer)
Referring / community oncReach: Internal — no outside contact17 days overdueFast-track the pre-apheresis work-up to shorten decision-to-vein time
Treatment-center teamReach: Treatment center17 days overdue
Confirm coverage & authorization
2 tasksApply Manatt Medicaid coverage solutions; escalate to society advocacy
Advocacy / CBO partnerReach: Community / advocacy orgDue in 18 daysTrack PA and keep appeal-letter templates ready
Nurse navigatorReach: Payer / health planDue in 20 days
Build the access plan
5 tasksRoute to a Financial Toxicity Tumor Board / comprehensive patient-assistance program
Financial counselorReach: Internal — no outside contactDue in 19 daysRun early SDOH screening to trigger travel & housing grants
Nurse navigatorReach: Internal — no outside contactDue in 25 daysScreen with a validated financial-toxicity tool (COST) and start financial navigation
Financial counselorReach: Internal — no outside contactDue in 26 daysMaintain a ready assistance directory and enroll proactively
Nurse navigatorReach: Internal — no outside contactDue in 27 daysEnroll in patient-assistance travel programs + free/subsidized housing (e.g., Hope Lodge)
Social workReach: Community / advocacy orgDue in 29 days
Handoffs
An explicit transfer of responsibility, tracked separately from tasks because the failure mode is different: nobody is late and nobody is idle, the work simply has no owner until somebody acknowledges it.
Referral received and accepted for work-up.
AcknowledgedEvery task traces back to a barrier that actually fired for this patient.
- The plan is not separate authoring. It is the assessment projected forward.
- That is what makes it maintainable at all.